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SMS Terms and Conditions

Prime Labs SMS Terms and Conditions

Terms of Service

By opting into Prime Labs' SMS service, you agree to receive text messages related to our healthcare and laboratory services. These messages may include appointment reminders, updates on lab results, promotional offers, and other relevant notifications.

Message Frequency

You can expect to receive messages periodically based on your interactions with Prime Labs. The frequency may vary depending on your activity and preferences.

Opt-Out Instructions

You can cancel the SMS service at any time by texting "STOP" to the short code provided. After sending "STOP," you will receive a confirmation message stating that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt-in again by signing up as you did initially.

Support and Assistance

If you experience issues with our messaging program, reply with the keyword "HELP" for more assistance. You can also contact our support team directly at support@primelabsut.com or calling us at 385.645.7400.

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply for any messages sent to you from Prime Labs and from you to us. If you have questions about your text or data plan, please contact your wireless provider.

Privacy Policy

For information on how we handle your personal data, please review our privacy policy at www.primelabsutah.com/privacy.

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